SME Loan Desk

An end-to-end lending workflow and clickable prototype focused on reducing manual processing in SME loan applications, from current-state analysis through to an AI-enabled future state.

/ What it does

• [01]Current-state and future-state process analysis to find bottlenecks in document collection, data entry, assessment and reporting.
• [02]Customer self-service document submission with automated verification.
• [03]AI-powered data extraction, risk scoring and assessment summaries.
• [04]Real-time pipeline dashboards for the lending team.
• [05]Business requirements, user stories, process maps and risk assessments.